DELIVERY, RETURNS AND EXCHANGES FOR ONLINE ORDERS

When placing your order, you'll be able to choose from different delivery methods, depending on your shipping location and preferences: 


-    Standary Delivery (Available throughout Egypt) 2-4 days

-    Next-day delivery (Available in Greater Cairo)

-    International Express delivery 


 We happily accept returns for items that are in new, unworn, and perfect condition.


- Items must be returned within 30 days of delivery.

- Returns must be accompanied by the original invoice and should be made in the country of purchase.

- Please note that personalized items are considered final sale and cannot be returned.

-E-mail us at sales@sabrymarouf.com and we will take it from there.

 

We strive to ensure a satisfactory shopping experience and appreciate your adherence to our Return Policy. 

 

If you have returned your order through shipment, we will process your refund using the same payment method used for the original transaction. Rest assured, we aim to refund you as promptly as possible, ensuring it occurs within fourteen (14) days after our Distribution Center receives the returned item. However, please note that we maintain the right to delay the refund until we have received the item(s) and completed the evaluation to ensure they are in good condition.


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